Privacy Policy
At CompletePC-World (“we,” “our,” or “us”), accessible from https://completepc-world.com/, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your details when you visit our website, purchase products, or use our computer repair, hardware, and IT support services.
1. Information We Collect
We collect information in several ways depending on how you interact with our website and services:
A. Information You Provide to Us Directly
Contact Information: Full name, billing and shipping address, email address, and telephone number.
Order & Transaction Data: Products purchased, service tickets, payment confirmation status (note: full payment card details are processed directly by certified third-party payment gateways; we do not store raw card numbers on our servers).
Device & Service Information: Make, model, specifications, operating system details, and issue descriptions of hardware/software submitted to us for repair or consultation.
Customer Support & Communications: Any inquiries, feedback, or correspondence submitted via contact forms, email, or telephone.
B. Information Collected Automatically
Log and Device Data: Your IP address, browser type, operating system version, referring URLs, pages viewed, access dates/times, and navigation patterns.
Cookies and Tracking Technologies: Small data files stored on your device to remember user preferences, maintain active cart sessions, and analyze site performance.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
Processing, fulfilling, and delivering hardware purchases, custom builds, and service orders.
Communicating order updates, diagnostic reports, repair status, invoices, and service reminders.
Answering customer service inquiries and technical support requests.
Enhancing, troubleshooting, and securing our website and digital systems.
Protecting against fraudulent transactions, unauthorized access, and illegal activities.
Complying with applicable legal, accounting, and regulatory obligations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted entities under strict confidentiality agreements:
Service Providers: Third-party partners performing essential operational services on our behalf (e.g., payment processors, shipping carriers such as USPS/UPS/FedEx, and web hosting providers).
Legal & Regulatory Compliance: When required by law, subpoena, or government authority, or when necessary to protect our legal rights, property, safety, or users.
Business Transfers: In the event of a merger, acquisition, restructuring, or asset sale, customer records may be transferred as an essential business asset.
4. Cookies & Web Tracking
You can choose to disable cookies through your personal browser settings. Please note that disabling cookies may affect certain website features, such as cart retention or customer account access.
5. Data Security & Retention
We implement robust administrative, physical, and technical security measures (including SSL encryption) designed to protect your personal information against unauthorized access, disclosure, or misuse.
Customer and transaction records are retained only for as long as necessary to fulfill the purposes outlined in this policy, satisfy warranty obligations, and comply with state and federal recordkeeping requirements.
6. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Request access to the personal data we hold about you.
Request corrections to inaccurate or incomplete information.
Request the deletion of your personal records (subject to legal and tax retention mandates).
Opt out of receiving non-essential promotional emails by clicking “Unsubscribe” or contacting us directly.
To exercise any of these rights, please contact us using the details below.
7. Children’s Online Privacy Protection
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please notify us immediately for deletion.
8. Contact Information
If you have questions, comments, or concerns regarding this Privacy Policy or our data handling practices, please contact us:
Business Name: CompletePC-World
Address: 106 N Shiloh Rd UNIT 412, Garland, TX 75042, United States
Phone: (945) 220-1585
Email: Info@completepcworld.net